What is VoIP

VoIP stands for Voice over Internet Protocol. It basically means that you can send and receive calls through your broadband line, meaning that you do not have to pay line rental on your existing phone line.

How does it work?

Traditional phone networks use circuit switching whereby when a call is made, circuits are ‘switched’ in an exchange, creating a connection between the caller and the person being called. With VoIP, traditional analog voice calls are broken down into packets of data. Like any other kind of data, such as an email, the packets travel over the internet and are reassembled at the end of the line.

You can use your normal telephone, your VoIP provider will give you an ATA (Analog Telephone Adaptor) which is a simple device that connects to any standard telephone in order for it to be used through an internet connection.

The ATA works by converting the analog signal from your telephone into data that can be transmitted over the internet.


What are the benefits of using VoIP

VoIP offers significantly cheaper calls than traditional landline services, with lots of providers offering free international calls.

For businesses, it means that you only have one supplier for voice and data, providing greater efficiency, and any computer systems and applications can be linked to help streamline.

VoIP also offers lots of different features, such as voicemail to email transcriptions, call routing and call screening.


Changing your standard line for VoIP

At Airband we don’t provide the actual VoIP service and we recommend that you carry out your own research on the web for suppliers of this type of broadband phone system. There are lots of suppliers with some great offers and packages from just a few pounds a month.

We are wholly delighted with the exceptional service from Airband, from the thoughtful, helpful office staff to the lovely engineer who got us set up so quickly and efficiently - definitely puts other providers to shame.

- Aishlyn, Devon